The overall room quality was OK and the staff was very friendly. The hotel is at walking distance from the Gran Plaza (which saves you money on transportation), but there is a Va-y-Ven local bus stop right next to it if you want to go to La Plancha by local transportation, which is very affordable and confortable. Additionally, the hotel is also pretty close (about a block and a half) to the ADO intracity bus terminal, which was another plus. There are a few restaurants right in front of the hotel; however, if you value your time—as in these external restaurants service has the tendency to be extremely slow—eating at the hotel could be a better option; the continental breakfast was promptly served, it was nothing extraordinary and a bit on the expensive side, though. I did not try the swimming pool, but it looked pretty clean to me and other guests seemed to really enjoy it.
Eozyo
July 2024
The hotel is located on a quiet street, quite close to the city center. The staff is nice and friendly, and receptionists speak English. The optional American breakfast is not very varied but is good and includes coffee or tea, toasts, omelette and fruit salad. The room was very clean when we moved in and then it was cleaned every day. The parking lot is quite spacious and easy to use. WiFi coverage is pretty good in the room and the courtyard
Artem
February 2024
We were able to check in early. The location was quiet starting around 10-11 pm. The bathroom is good and big with a closed shower and hairdryer. The bed was large and comfortable. About 10/15 min walk from the center and suuper close to the ADO bus station. No Taxi needed.
James
February 2024
We really enjoyed our stay at the Hotel Plaza Mirador. Close to the ADO terminal & a 12 minute stroll to the historic Centro. The room was spacious with two comfortable beds & plush pillows. The shower was great & I even had to add cold water as it was a bit too hot. Toiletries included shampoo, soap, body crème & a shower cap, as well as a hair dryer. The tv had CNN. The rooms were serviced daily. The WIFI worked well throughout the whole hotel. They had a nice clean pool with ample seating. The staff were polite & helpful. Laundry near by & plenty of places to eat nearby.
Beruta
November 2023
Staff in the hotel especially Alesia and Adrian were super friendly and welcoming. We had a lot of nice chats and they made us feel very welcome staying there. They were interested in sharing cultural experiences which we loved. Pool was never super busy and refreshing in the Merida heat. Breakfast was diverse and helped with fuel for the day. Vegetarian options. Very busy area for breakfast at times but the staff managed this with a smile and good service. Credit to them. Kitchen staff let me use the fridge to keep some milk which was nice. Carnival time in Merida is fantastic, I would go during this time. Air conditioning was great, location to bus station easy.
Nisha
March 2023
It's a 3 minute walk from the ADO bus station. The pool area was really nice. The air con was very strong after a hot day. The beds were really comfortable.
Gemma
February 2024
Room was spacious, bed comfortable and internet very strong. Shower had the hottest water yet!
Colin
February 2024
Great hotel that's quite close to the city centre and very close to the ADO bus station which was very handy for us. The receptionist spoke perfect English and was very helpful. The beds were comfy and the rooms were cleaned (with new bottled water). The shower area was large and the room itself was very spacious. The hotel's pool area looked really nice too!
Kaitlyn
February 2024
The pool and facilities were fab! The room itself was very clean and comfortable, with good air conditioning, a TV and a coffee machine. It was close to the centre and right next to the bus station!
Kat
June 2023
Lovely classic hotel with everything that you need, friendly staff, beautiful pool with plenty of shade and places to relax. Rooms were spacious and well maintained.
Van
April 2024
Reservations:
+1-833-728-2041